Frequently Asked Questions

If you're having problems with our website, or if you've found an issue with some of our pricing, please refer to the contenton this page before getting in touch.


Website Issues

I'm having technical problems

It usually helps to try in a different web browser or on a different device. If you're still having problems, please get in touch and we'll endeavour to help.

Price Comparisons

I've found somewhere cheaper

Please get in touch and we'll see if we can add the company to the list.

Your price's aren't right

#1 - Site updates - We run our checks every morning (most of them run automatically hence the time!). So whilst our prices are accurate in the morning at the time we process them, they may get changed during the day. If there's enough demand, we might start running updates more often.

#2 - Pricing Format - We calculate our prices including delivery. We do this because there is no way for us to know if you are ordering one item or several. Hence this gives us the best way of providing you with accurate prices. It's on our to-do list to add a toggle to our tables for 'with delivery' and 'without delivery'. All being well, this feature should come sometime in mid to late 2024.

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